About

I have a master’s degree in Interactive Technology (ITP) from New York University. From 2012 - 2014, I studied the intersections of design, research, engineering, and computer science. I’m well-versed with artificial intelligence and machine learning. I conducted advanced research on computer vision in the Movement Lab at the Courant Institute of Mathematical Sciences. In 2014, I had the opportunity to be a visiting researcher in the Civic Media group at the Massachusetts Institute of Technology (MIT) Media Lab.

My thesis on emerging technologies for emergency response and disaster management became a startup, Lifeline Drones, that received pre-seed funding from New York University and UNICEF Innovation. I completed additional coursework in Interaction Design at Parsons Paris, Business Administration at UCLA Extension, and Strengths-Based Management from Stanford School of Continuing Education.

“Without research, it’s just luck” is a guiding principle that drives my User Experience Research practice. I aim to help solve complex problems through a creative means advocating for users throughout the product development cycle. I’ve had the opportunity to be a Design Research consultant at Google, Microsoft, and Facebook / Meta. At JP Morgan Chase, I had the opportunity to lead User Experience and Accessibility Research in the Digital Quality team. From 2020 - 2022, I was a White House Presidential Innovation Fellow and conducted strategic Customer Experience Research on various government products, programs, and services.

Springboard was founded in 2013 by Gautam Tambay and Parul Gupta. I came onboard in March of 2016 and have been a User Interface / User Experience Educator there ever since. I meet weekly with 3 - 6 students to review course readings, assignments, and portfolios. I’ve had over 350+ students throughout the years that have gone onto work at startups, large tech companies and government agencies.

Since August 2023, I’ve been an Adjunct Professor in the Graduate Interaction Design Program at the California College of the Arts. I teach courses on the Foundations of Interaction Design, Design Research, Systems Design, and Service Design.